I applied at Snag a job.com not really expecting a phone call. A few weeks later I got a call for an interview. I first had and interview by the district manager. He asked me the standard interview questions. "What does customer service mean to you"? "Describe how you communicate well with customers" "Are you a team player"? "Describe your duties and (insert previous job)", Pretty easy stuff, the guy who interviewed mean seemed nice. He said I had very good communication skills which is weird to me because i am very shy and ackward. Next I had to get interviewed by the store manager. She asked me pretty much the same questions. Then asked me things like "you have no problem lifting 50 ibs"? ect.
Interview questions [1]
Question 1
Pretty standard questions. I hate when they ask "describe an experience where you went out of your way to please a customer"?
easy interview, mostly behavioral questions about past jobs and how i am able to with in this enviornment. they reviewed my resume and asked me questions based on it. then they asked me how i work under stress.
It was very very easy, they basically just asked my availability and customer service experience. It was more like a conversation not an interview. They called back the same day.
Was pretty easy. they asked few questions. I answered pretty nonchalantly, and they responded pretty basically. Overall solid interview. Couldn't ask for more. Would rate ten out of ten. They asked about my experiences.
Dunkin' interviews FAQs
Crew Member applicants have rated the interview process at Dunkin' with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 64.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Crew Member roles take an average of 7 days to get hired, when considering 470 user submitted interviews for this role. To compare, the hiring process at Dunkin' overall takes an average of 7 days.
Common stages of the interview process at Dunkin' as a Crew Member according to 470 Glassdoor interviews include:
One on one interview: 45%
Background check: 10%
Skills test: 9%
Presentation: 7%
Drug test: 6%
Other: 6%
Personality test: 6%
IQ intelligence test: 4%
Phone interview: 4%
Group panel interview: 2%
Here are the most commonly searched roles for interview reports -