Customer Service Representative applicants have rated the interview process at EF (Education First) with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 19 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at EF (Education First) overall takes an average of 21 days.
Common stages of the interview process at EF (Education First) as a Customer Service Representative according to 16 Glassdoor interviews include:
Phone interview: 32%
One on one interview: 29%
Presentation: 9%
Personality test: 9%
Group panel interview: 6%
IQ intelligence test: 3%
Other: 3%
Skills test: 3%
Drug test: 3%
Background check: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at EF (Education First)
Interview
Really quick and simple. We discussed my past employment and talked about what the job would entail I.e. job description, time and hours of work, and more. Very fun interview environment.
I applied through a recruiter. The process took 2 weeks. I interviewed at EF (Education First) (London, England) in Nov 2025
Interview
Weirdest experience ever.
I was interviewed by the hiring manager, I went through 4 stages, I even went in to meet the team, the recruiter told me that they would make me an offer once the hiring manager came back from China. The hiring manager came back from China and they said that they picked someone else (internal? No idea). I was shocked, I have never experienced anything similar, so unprofessional!
When I went to the office the vibe was extremely off, cult-like, on site gym that screamed "you will live here", they demand 4 days a week at the office and when I ask if there was any flexibility around that they said "no but you can take time off" oh really? CRAZY
Interview questions [1]
Question 1
For Godness sake pretend you want to work in a cult and they will hire you
I applied online. I interviewed at EF (Education First) (Düsseldorf)
Interview
Das Gespräch fand als Videocall statt und ähnelte eher einem Verhör - absolut kein Gespräch auf Augenhöhe! Vorwiegend ging es darum, was von jemandem erwartet wird und nicht um die Qualifikation dieser Person.
I interviewed at EF (Education First) (Lisbon, Lisbon District)
Interview
a entrevista é mais para conhecerem o candidato em si e a sua jornada profissional... é uma conversa longa onde temos a oportunidade de exprimirmos quem somos e o porque de merecermos a posição
Interview questions [1]
Question 1
um projeto importante que tenha acontecido na minha vida