Customer Success Manager applicants have rated the interview process at EF (Education First) with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at EF (Education First) overall takes an average of 21 days.
Common stages of the interview process at EF (Education First) as a Customer Success Manager according to 2 Glassdoor interviews include:
Phone interview: 33%
One on one interview: 33%
Group panel interview: 33%
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I applied online. The process took 3 weeks. I interviewed at EF (Education First) (Boston, MA) in Mar 2021
Interview
I had a few phone calls. The first was just a screener before talking 1:1 with someone on the team. They asked about my past experience and the role. The next interview, I was assigned a specific trip and asked to become an expert on it. The call was a mock call with a customer who was interested in the trip and wanted to learn more about it.
Interview questions [1]
Question 1
If you could give a TED talk on anything you're passionate about, what would it be? Then I was asked to deliver it and convince the interviewer of my opinion.
I interviewed in person at EF with several different people. Everyone was incredibly welcoming and positive about the company. The interview process was fairly standard, but I did not receive as much feedback as I would’ve liked.