Bank Associate applicants have rated the interview process at East West Bank with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 50.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Bank Associate roles take an average of 19 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at East West Bank overall takes an average of 23 days.
Common stages of the interview process at East West Bank as a Bank Associate according to 8 Glassdoor interviews include:
Phone interview: 23%
One on one interview: 19%
Skills test: 19%
Background check: 19%
Drug test: 8%
Personality test: 8%
IQ intelligence test: 4%
Here are the most commonly searched roles for interview reports -
first there was a phone interview after i applied 2 days. then a BM interview. The interview questions were all normal. the whole interview process was smooth. there was nothing special.
I applied through an employee referral. The process took 3 weeks. I interviewed at East West Bank in Sep 2025
Interview
There are two interviews from the regional manager and the branch manager. One is in person in one of their branch, another one is via phone call. Also requied to answer online Behavioral Questions
Interview questions [1]
Question 1
Have you conduct any financial related customer service before?
I applied online. The process took 3 weeks. I interviewed at East West Bank (Rowland Heights, CA)
Interview
Easy and Friendly
You will be phone interview with a recruiter first, then schedule with Branch operations.
Questions are common, I was interviewed by my ABM and BM.
The process was taking about 3 weeks to get an offer.