Technical Support applicants have rated the interview process at Epic with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 38% positive. To compare, the company-average is 57.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support roles take an average of 32 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Epic overall takes an average of 24 days.
Common stages of the interview process at Epic as a Technical Support according to 8 Glassdoor interviews include:
Phone interview: 23%
Skills test: 23%
One on one interview: 18%
IQ intelligence test: 9%
Personality test: 9%
Background check: 5%
Group panel interview: 5%
Drug test: 5%
Presentation: 5%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 2 months. I interviewed at Epic (Verona, WI) in Feb 2015
Interview
I was contacted by the HR who read my resume from my school career service. I was assigned to a Software Engineer to do the phone interview for first round, meanwhile, I also need to do the online test which contains math, logic, coding and learning tests(teach you a new coding language in 20 mins and you have to answer series of questions related to the language/syntax).
Then I was invited onsite. I arrived Madison one day before the onsite and had a preinterview dinner with their staff who's like not related to my interview at all, her responsibility was only introducing me about Epic as well as the city of Madison. On the day, we walked around the campus which was designed by the team who also designed Disneyland. Then I did a face-to-face and also 1-by-1 case study, another face-to-face solo behavior question interview, a desktop-based English grammar test & coding test. Should be all I had that day. Lunch was good by the way.
Interview questions [1]
Question 1
Your worst moment as a team member.
Also, order the priority of several events happened on Monday morning.
There’s a 3 hour quiz to start with logic questions after the initial phone interview. Then there’s a role interview with a case study of what you would do in a certain situation and teaching a subject of your choice.
phone screen, followed by around 3 hour test and personality exam, and then multi stage final interview with discussion on job and company fit. also case study in the interview
I applied online. The process took 2 weeks. I interviewed at Epic (Chicago, IL) in Nov 2023
Interview
5 step process, was nice to see different aspects of the teams. Several questions about the role and ways in which I can handle certain situations. Overall was a great experience.
Interview questions [1]
Question 1
In what ways were you put into a situation where you had to rely on others to solve a overhead issue?