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      Epic

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      Technical Support Engineer Interview

      Sep 12, 2023
      Anonymous Interview Candidate
      Madison, WI
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Epic (Madison, WI)

      Interview

      Initial phone interview was chill and just gave more insight into daily life at the firm, then the exam took a few hours and tested quantitative and literacy skills. Overall pretty basic stuff.

      Interview questions [1]

      Question 1

      What is your willingness to travel?
      Answer question

      Other Technical Support Engineer Interview Reviews for Epic

      Technical Support Engineer Interview

      Jun 22, 2026
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Epic

      Interview

      The phone interview was straightforward. The first interview questions were what was expected considering it was a phone interview. The interviewer was also pretty accommodating and experienced enough to answer questions regarding the job and relative information asked by the interviewee.

      Interview questions [1]

      Question 1

      What made you choose EPIC?
      Answer question

      Technical Support Engineer Interview

      May 28, 2026
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Epic

      Interview

      The preliminary virtual assessments are long, exhaustive, and tedious. However, as you progress meetings with human interviewers were more laid back. It felt like more of a conversation at that point compared to traditional interviews, which was appreciated.

      Interview questions [1]

      Question 1

      List 5 words that do not describe you.
      Answer question

      Technical Support Engineer Interview

      May 20, 2026
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Epic

      Interview

      Pretty straighforward. Case study is also very chill. Talk through your thought process, ask clarification questions. Most of it is them talking about themselves except for the case-study part and the final recruiter logictics call.

      Interview questions [1]

      Question 1

      Case study: How would you handle the situation just presented? (It was about two clients requesting urgent resolution of something and you couldn't dedicate urgency to both situation equally.)
      Answer question

      Epic interviews FAQs

      • Technical Support Engineer applicants have rated the interview process at Epic with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 55% positive. To compare, the company-average is 57.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Support Engineer roles take an average of 23 days to get hired, when considering 88 user submitted interviews for this role. To compare, the hiring process at Epic overall takes an average of 24 days.
      • Common stages of the interview process at Epic as a Technical Support Engineer according to 88 Glassdoor interviews include:

        Phone interview:  20%

        Personality test:  15%

        IQ intelligence test:  15%

        One on one interview:  13%

        Skills test:  12%

        Presentation:  10%

        Group panel interview:  7%

        Background check:  6%

        Other:  2%

        Drug test:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Project Manager(895) ;
        2. Software Developer(833) ;
        3. Technical Solutions Engineer(451) ;
        4. Technical Services(445) ;
        5. Quality Assurance(217) ;
        6. Technical Support Engineer(211) ;
        7. Project Manager/Implementation Consultant(195) ;
        8. Quality Manager(176) ;
        9. Software Engineer(168) ;
        10. Technical Services Engineer(134) ;
        11. Integration Engineer(88) ;
        12. Implementation Services(75) ;
        13. Implementation Specialist(53) ;
        14. Software Developer Intern(44) ;
        15. Implementation Consultant(42) .


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      Jobs at Epic

      10 jobs in United States
      Infrastructure Engineer
      Madison, WI
      ·
      $97K - $138K /yr
      (Glassdoor est.)
      View job
      Technical Solutions Engineer
      Madison, WI
      ·
      $79K - $103K /yr
      (Glassdoor est.)
      View job
      Server Systems Administrator
      Madison, WI
      ·
      $92K - $140K /yr
      (Glassdoor est.)
      View job
      Integration Solutions Engineer
      Madison, WI
      ·
      $111K - $146K /yr
      (Glassdoor est.)
      View job
      Quality Manager
      Madison, WI
      ·
      $90K - $135K /yr
      (Glassdoor est.)
      View job
      View all Technical Support Engineer Jobs