I applied through a staffing agency. I interviewed at Epiq (Temple Terrace, FL) in Jun 2016
Interview
Spoke with them about who you are, the last job you worked nothing hard or complicating and what you will be doing at your job and then boom you are hired.
I applied through an employee referral. The process took 5 days. I interviewed at Epiq (Atlanta, GA) in Jul 2025
Interview
The interview process went very smooth.
The manager I spoke with was very kind and thorough. I learned a lot about the company and what my duties would consist of.
Call Center Agent applicants have rated the interview process at Epiq with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 61.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Agent roles take an average of 5 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Epiq overall takes an average of 16 days.
Common stages of the interview process at Epiq as a Call Center Agent according to 2 Glassdoor interviews include:
Skills test: 29%
Phone interview: 29%
Drug test: 14%
Background check: 14%
One on one interview: 14%
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