Customer Service Representative applicants have rated the interview process at Epiq with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 61.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Epiq overall takes an average of 16 days.
Common stages of the interview process at Epiq as a Customer Service Representative according to 3 Glassdoor interviews include:
Drug test: 33%
One on one interview: 17%
Presentation: 17%
Group panel interview: 17%
Skills test: 17%
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The process took 3 weeks. I interviewed at Epiq (Atlanta, GA) in Sep 2017
Interview
Average interview. Open conversation with a few questions here and there. Questions pertained to future, interest, strengths, and weaknesses. I was interviewed by the managing partner, and then later interviewed by the manager of the inside sales team. Both interviews were laid back, yet they asked simple questions that required me to respond with how I would handle certain situations.
Interview process was quick. Got the job the same day i went in for the interview. The job itself I wouldn’t recommend. Having to tell customers there information got leaked wasn’t very fun.
I applied through a staffing agency. The process took 1 day. I interviewed at Epiq (Portland, OR) in Jan 2017
Interview
It was through Adecco. It was great and I was chosen to work there immediately. The training was also great and I liked that there was always someone on site to help with paperwork or anything else job related.