I applied online. The process took 1 day. I interviewed at Equinox (Vancouver, BC) in Sep 2016
Interview
My Interviewer talked about herself for the entire interview. She said she wanted to pay me minimum wage to work as a front-desk associate, but she told me the clients are paying big money to get a membership? She told me I'd need to have a 2nd and 3rd job on top of the front-desk job. It was a long interview....about 45 minutes. She bragged about what she's done, who she is, etc, etc. I left there with a bad taste in my mouth. I figure if I ever become a multi-million, I'll never step foot into an Equinox.
Interview questions [1]
Question 1
What's one time you had an angry customer and how did you deal with it.
Quick on the phone screen then one in-person interview. The phone screen was asking about who you are, interest and baseline experience. In person is more about what you would be a good fit, interest within the industry, and scheduling.
It was a straightforward, single interview with the manager. Nothing hard just the basic interview questions and questions about your past experience in customer service. It was easy and not threatening
The interview process felt like a conversation, yes it is important to talk about professional skills but I liked that they also focused on you as a person in the process.
Front Desk Associate applicants have rated the interview process at Equinox with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 81% positive. To compare, the company-average is 62.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk Associate roles take an average of 10 days to get hired, when considering 42 user submitted interviews for this role. To compare, the hiring process at Equinox overall takes an average of 17 days.
Common stages of the interview process at Equinox as a Front Desk Associate according to 42 Glassdoor interviews include:
One on one interview: 41%
Background check: 19%
Drug test: 13%
Phone interview: 9%
Skills test: 8%
Presentation: 6%
Personality test: 3%
Group panel interview: 2%
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