I applied online. The process took 3 weeks. I interviewed at Equinox (San Francisco, CA) in Oct 2015
Interview
I applied through Indeed.com and received an email from the general manager about 3 weeks later asking if I were still interested. When I went for my interview I met the general manager and the front desk manager. The interview was more of a chat about my background, and basic interview questions. Both managers seemed to have a strange energy between them, like as if they had a huge funny private joke between them and they were trying to keep from laughing. Constantly catching each other's eyes and grinning. Also, the manager almost laughed when I told him my expected salary. It was only 2 dollars more than they offered, yet he acted like I were asking for $50 a hour. That was very annoying and enough to make me not take the job when I were offered. That and the pay was brutal.
Quick on the phone screen then one in-person interview. The phone screen was asking about who you are, interest and baseline experience. In person is more about what you would be a good fit, interest within the industry, and scheduling.
It was a straightforward, single interview with the manager. Nothing hard just the basic interview questions and questions about your past experience in customer service. It was easy and not threatening
The interview process felt like a conversation, yes it is important to talk about professional skills but I liked that they also focused on you as a person in the process.
Front Desk Associate applicants have rated the interview process at Equinox with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 81% positive. To compare, the company-average is 62.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk Associate roles take an average of 10 days to get hired, when considering 42 user submitted interviews for this role. To compare, the hiring process at Equinox overall takes an average of 17 days.
Common stages of the interview process at Equinox as a Front Desk Associate according to 42 Glassdoor interviews include:
One on one interview: 41%
Background check: 19%
Drug test: 13%
Phone interview: 9%
Skills test: 8%
Presentation: 6%
Personality test: 3%
Group panel interview: 2%
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