I applied online. The process took 1 week. I interviewed at Equinox (Miami, FL) in May 2025
Interview
After submitting the application online, I was scheduled for a phone interview pretty expeditiously. On the phone interview, the interviewer seemed disengaged, and was asking me questions that I had already said the answers to. I was scheduled for an in-person interview at one of the clubs, and after meeting with the manager for about 45 minutes, another membership advisor took me on a lengthy tour of the facility. I asked a lot of questions, got a lot of feedback, and even stayed and chatted with the maintenance crew, trainers, and retail personnel. In total I spent 2.5+ hours there. When I returned home I connected with the manager and the other membership advisor on LinkedIn and sent thank you emails. I was never contacted again.
Interview questions [1]
Question 1
Lots of situational questions, like how you would handle different sales objections.
- screening interview with recruiter
- interview with VP of sales
- interview with the GM of the club
All pretty straightforward with some curveball questions.generally about experience in sales, work ethic, why equinox etc.
Phone screening interview with Human Resources at HQ, zoom interview with Sales Manager, then another phone call with Human Resources person at HQ to specify details of accepting the offer
Interview questions [1]
Question 1
Sales experience and how you’d handle certain situations
You have to do a video for the application process. They do a phone call interview first and then they schedule an in person interview. After that they reach out within a couple days if you get an offer.
Interview questions [1]
Question 1
What steps would you take if you aren’t succeeding within the first 6 months?
Membership Advisor applicants have rated the interview process at Equinox with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 62.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Membership Advisor roles take an average of 12 days to get hired, when considering 46 user submitted interviews for this role. To compare, the hiring process at Equinox overall takes an average of 17 days.
Common stages of the interview process at Equinox as a Membership Advisor according to 46 Glassdoor interviews include:
Phone interview: 33%
One on one interview: 28%
Background check: 8%
Presentation: 8%
Drug test: 7%
Group panel interview: 5%
Personality test: 5%
Skills test: 5%
IQ intelligence test: 2%
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