Customer Service Representative applicants have rated the interview process at Fastenal with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 66% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 2 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Fastenal overall takes an average of 12 days.
Common stages of the interview process at Fastenal as a Customer Service Representative according to 5 Glassdoor interviews include:
Phone interview: 33%
Skills test: 22%
One on one interview: 22%
Background check: 11%
Drug test: 11%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Fastenal in Aug 2017
Interview
Got a call for the first interview than went to the branch for the second interview. They will call after 2 weeks for the job if your selected. It bad since they take their time in choosing the right person for the job.
Interview questions [1]
Question 1
What times can you work and Can you work over time?
I went through 3 different initial interviews. Screening process which they didn't as much. Then a online interview where they got to know more about me. Then I had an in depth in person interview where I answered different sitauational and behavorial questions.
Interview questions [1]
Question 1
If there was a time where you ran into trouble with a team member how did you resolve it?
Effective interview process - starting with phone interview. Asked basic questions. You were able to call at your convenience. They were clear on the steps that were being taken next and were positive.
After submitting an application through their careers portal, recruiters screen resumes for relevant coursework, experience, and interest in consulting or tech. A recruiter reaches out to discuss your background, why you’re interested in the role, and to assess basic communication and cultural fit. Expect questions like: