I applied in-person. I interviewed at FedEx (Calgary, AB) in Sep 2018
Interview
Interview process was friendly and not that hard. Prepare for situational questions like dealing with customers over phone or email for paperwork issue. Attention to detail skills, customs regulations and laws knowledge etc....
Interview questions [1]
Question 1
How would you deal with an angry customer?
Provide an example when you had to solve a problem with a customer?