Is it hard to get hired as a Customer Service at Fidelity Investments?

Customer Service applicants have rated the interview process at Fidelity Investments with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 67.1% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Customer Service at Fidelity Investments?

Candidates applying for Customer Service roles take an average of 28 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Fidelity Investments overall takes an average of 28 days.

Where can I find Fidelity Investments interview experiences by job title?

Software Engineer (942) ; Customer Relationship Advocate (816) ; Financial Representative (495) ; Senior Software Engineer (379) ; Customer Service Representative (345) ; Director (317) ; Lead Software Engineer (289) ; Intern (280) ; Principal Software Engineer (236) ; Financial Consultant (227) ; Vice President (218) ; Investment Solutions Representative (210) ; Analyst (204) ; Financial Services Representative (182) ; Business Analyst (173)

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Fidelity Investments

Fidelity Investments Customer Service interview questions

based on 14 ratings - Updated Aug 25, 2023

Average interview difficulty

Very positive interview experience

How others got an interview

91%
Applied online
Applied online
9%
Recruiter
Recruiter

Interview search

14 interviews

Customer Service Interview

Aug 25, 2023

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I interviewed at Fidelity Investments

Interview

the way it was handled and the people were so helpful and supporting. They helped with the whole process and guidance was provided. They send a prep sheet as well with the questions that will be asked and what type of answers they are looking for.

Interview questions [1]

Question 1

general questions and basic knowledge

Answer question

Customer Service Interview

Jul 27, 2023

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 3 months. I interviewed at Fidelity Investments (Merrimack, NH) in Sep 2020

Interview

Interview process was pretty normal. They asked a lot of behavioral questions. "tell me about a time .... happened" Besides that, it was a conversation with the interviewer. I'd say easy interview

Interview questions [1]

Question 1

tell me about a time you had multiple things to do and how you prioritized/balanced

Answer question

Customer Service Interview

Mar 20, 2023

Anonymous Interview Candidate

No offer

Neutral experience

Difficult interview

Application

I interviewed at Fidelity Investments

Interview

There were 2 interviews in total; 1 phone interview and 1 zoom interview Overall was okay; Not the easiest but not the most difficult; Make sure to be extremely comfortable with the study material for the interview

Interview questions [1]

Question 1

How will you be successfully for the Series 6?

1 Answer

Viewing 1 - 5 of 14 Interviews

Jobs at Fidelity Investments

Customer Support Representative - Covington

Financial Customer Associate - Durham

Customer Support Representative - Covington

Financial Customer Associate - Smithfield

Financial Customer Associate - Jacksonville

Fidelity Investments interviews FAQs

Fidelity Investments interviews Fidelity Investments Customer Service interviews

Fidelity Investments

Fidelity Investments Customer Service interview questions

Average interview difficulty

Very positive interview experience

How others got an interview

Interview search

Customer Service Interview

Customer Service Interview

Customer Service Interview

Jobs at Fidelity Investments

Fidelity Investments interviews FAQs

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