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      Firstsource Solutions

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      Quality Analyst Interview

      Sep 29, 2023
      Anonymous employee
      Chennai
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Firstsource Solutions (Chennai) in Jan 2019

      Interview

      First round of interview was with the quality manager and the interview questions are related to quality framework, audit and feedback, other activities performed by Qa like calibration and ata.

      Interview questions [1]

      Question 1

      What are the 7 QC tools?
      1 Answer

      Firstsource Solutions interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(327) ;
        2. Team Leader(163) ;
        3. Customer Service Advisor(152) ;
        4. CSA - Customer Service Associate(147) ;
        5. Customer Service Associate(129) ;
        6. Senior Associate(108) ;
        7. Senior CSA(80) ;
        8. Senior Analyst(72) ;
        9. Analyst(68) ;
        10. Associate(68) ;
        11. Assistant Manager(64) ;
        12. Customer Service(60) ;
        13. Customer Service Representative (CSR)(57) ;
        14. Senior Customer Service Associate(57) ;
        15. Process Leader(56) .


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      Jobs at Firstsource Solutions

      5 jobs in United States
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