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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,258 total reviews)
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Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,258 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

*The company provides a supportive and collaborative work environment that encourages teamwork and knowledge sharing. *There are opportunities to develop new skills and gain exposure to different aspects of the business. *The organization maintains a strong focus on customer service and operational excellence.

Cons

*Communication between departments can sometimes be delayed, impacting decision-making and execution. *Some processes are manual and could benefit from further automation and optimization. *Cross-functional collaboration can be improved to enhance efficiency.Resource allocation during high-demand periods can sometimes be limited as Work-life balance can be challenging during peak periods.

Viewing 1 - 3 of 4,258 Reviews

Glassdoor has 4,369 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.