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      Frito-Lay

      Part of PepsiCo

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      Related searches: Frito-Lay reviews | Frito-Lay jobs | Frito-Lay salaries | Frito-Lay benefits
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      Customer Service Specialist Interview

      Jul 5, 2017
      Anonymous Interview Candidate
      Lake Forest, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Frito-Lay (Lake Forest, CA) in Jun 2017

      Interview

      I applied and received an email a few hours later asking me to come in for an orientation and then an interview after the orientation. During the orientation they described the job duties, hours, pay benefits etc. I was in a room full of other candidates. I don't think an orientation before an interview was a good idea. First of all, none of us know if we will get hired but we are sitting in this room for over an hour listening to all the perks/info about this job. It gets everyone hyped and excited to work here only to find out that we do not get a call back after an interview and we do not get the job. Wasted time sitting during orientation. They shouldn't waste a group of people's time like that when they only select a few candidates for hire. They called me back a few days later to offer me a different position, which is on call and only 10-15 hours a week at $12 an hour when I originally applied for a full time scheduled position at $18 an hour.

      Interview questions [3]

      Question 1

      Describe a time where you worked on a project with a group, what was your role and what were the results of the project
      Answer question

      Question 2

      How do you handle a difficult customer
      Answer question

      Question 3

      Why are you seeking employment?
      Answer question
      4

      Other Customer Service Specialist Interview Reviews for Frito-Lay

      Customer Service Specialist Interview

      Jan 19, 2022
      Anonymous employee
      Saint Louis, MO
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Frito-Lay (Saint Louis, MO) in Jan 2021

      Interview

      The interview process was pretty easy and straightforward. It was a virtual interview where I was asked situational questions with an expectation to answer in the STAR method. For the most part they were just confirming that I was comfortable doing the role, being on my feet for long hours, and working hard hours.

      Interview questions [1]

      Question 1

      What was a challenging situation that you have been in and what did you do to solve the issue
      Answer question

      Customer Service Specialist Interview

      Dec 10, 2017
      Anonymous Interview Candidate
      King of Prussia, PA
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Frito-Lay (King of Prussia, PA) in Nov 2017

      Interview

      Phone interview, In person interview with 2 people , the interview was basic questions the one guy was nice the other looked like he didn’t even want to interview but overall it was Okay .

      Interview questions [1]

      Question 1

      Tell me about a time you dealt with an unsatisfied customer.. what steps did you take and how did you handle the situation
      Answer question
      9