I was called for an interview by someone in HR and they left me their number to call them back. I reached out several times with this person with no luck until I got a generic rejection email. I’m disappointed with the lack of professionalism, organization, and competence from the HR department at Frost.
Interview questions [1]
Question 1
STAR questions. They really ride home about customer service related questions and going above and beyond for their customers. I recommend reading their manual prior to interviewing so you can answer the questions accordingly.
Virtual Interview went well, be prepared for STAR scenarios. But if you mention a salary outside of their range and suggest you are flexible they will not call you back.
Interview questions [1]
Question 1
Tell me about a time when you had to prioritize multiple tasks at once
I applied online. The process took 2 weeks. I interviewed at Frost Bank (San Antonio, TX) in Aug 2024
Interview
It was in 3 parts. A phone call screening with hr just confirming everything on your resume. And then a more formal interview online with hr asking basic questions. The final interview was in 2 parts. A meet and greet with other candidates and then the solo interview with 2 hiring managers. All online. Everyone was super nice which made it less intimidating. Just make sure to practice your answers.