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      FullStory

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      FullStory interviewsFullStory Support Engineer interviewsFullStory interview
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      Support Engineer Interview

      Apr 20, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      The process took 1+ week. I interviewed at FullStory in Apr 2022

      Interview

      You first talk to the recruiter and they move you on to a technical assignment afterwards. It consists of using the FullStory support articles to gather information and having some knowledge of JavaScript at least and being able to use the dev tools. The whole process seemed simple enough, but my assessment didn’t pass whatever their criteria was though I’d worked diligently on it. They so generously offered to hop on a call to explain and critique, but people that are working in this day and age don’t have time to hop on a call to hear why they were rejected. It would be easier to let the candidate know through the email and highlight what the issues were as not everyone has time for this. Especially not me, but I’m glad I didn’t make the cut as I’m happily moving along to an offer with their competitor who can clearly see my value. Also, seeing as the company rating has plummeted from 4 stars to 3 let’s me know your people aren’t happy as many of the complaints seem to be this company talks the talk, but don’t truly follow their own values. Good luck at keeping good candidates here.

      Interview questions [1]

      Question 1

      Why do you want to work at FullStory?
      Answer question

      Other Support Engineer Interview Reviews for FullStory

      Support Engineer Interview

      Apr 1, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at FullStory in Mar 2022

      Interview

      Had two rounds of interviews, with the third round being an assignment. One of the questions on the assignment asks how you plan and will improve the current escalations process for engineers within the company. You need to present your plan within one page. It comes off as the company trying to get free work and business consultation from job candidates. If I had been told I had to do an assignment at the first interview, I would not have wasted my time on this company. I believe this company tries to take advantage of job candidates for free work. Apply elsewhere.

      Interview questions [1]

      Question 1

      What do you know about what our company does?
      Answer question
      2

      FullStory interviews FAQs

      • Candidates applying for Support Engineer roles take an average of 10 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at FullStory overall takes an average of 21 days.
      • Common stages of the interview process at FullStory as a Support Engineer according to 2 Glassdoor interviews include:

        Phone interview:  50%

        Other:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(27) ;
        2. Sales(13) ;
        3. Sales Development Representative (SDR)(11) ;
        4. Software Engineer(10) ;
        5. Customer Experience(3) ;
        6. Enterprise Account Executive(3) ;
        7. Manager(3) ;
        8. Marketing(3) ;
        9. Senior Account Executive(3) ;
        10. Senior Sales Engineer(3) ;
        11. Commercial Account Executive(2) ;
        12. Customer Success Manager(2) ;
        13. Recruiter(2) ;
        14. Recruiting Coordinator(2) ;
        15. Senior Software Engineer(2) .


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      Jobs at FullStory

      1 jobs in United States
      RVP, Commercial, EMEA
      London, England
      ·
      £51K - £80K /yr
      (Glassdoor est.)
      View job
      View all Support Engineer Jobs