Sales Associate applicants have rated the interview process at Gap with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 70.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 830 user submitted interviews for this role. To compare, the hiring process at Gap overall takes an average of 13 days.
Common stages of the interview process at Gap as a Sales Associate according to 830 Glassdoor interviews include:
One on one interview: 27%
Group panel interview: 19%
Background check: 16%
Skills test: 8%
Phone interview: 7%
Personality test: 7%
Drug test: 7%
Presentation: 5%
IQ intelligence test: 2%
Other: 1%
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I applied online. The process took 1 day. I interviewed at Gap in May 2011
Interview
I filled out an online application which was about scheduling availability, customer service knowledge, some fashion knowledge, etc, along with the usual information you would expect on an application. I was called to schedule an interview a few days afterward. The interview was one on one and the questions focused on customer service/sales skills. The manager also told me about how their scheduling worked and their emphasis on employees making sales. I was also asked to go around the store for 5 minutes and create an outfit. Then I was asked to demonstrate (with the interviewer) how I would sell that outfit to a potential customer.
Interview questions [1]
Question 1
Describe the look of the clothes that Gap sells. (i.e. adjectives)
Group interview with other candidates with the store manager. Arrive at the store and wait for other candidates. Then interview happens in break room and it lasted roughly about 30-60minutes
It was a group interview of about 10-12 people. If I remember correctly they take you to the back, the stock room, and ask almost everyone the same question. The interview lasted about 30 minutes.
It was very easy, one in person interview with the general manager and then I was accepted! Mainly personality and behavioral questions were asked, and I think enthusiasm on my end helped the most.