Customer Service Associate applicants have rated the interview process at Gap with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 70.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 7 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Gap overall takes an average of 13 days.
Common stages of the interview process at Gap as a Customer Service Associate according to 8 Glassdoor interviews include:
Group panel interview: 24%
Background check: 18%
Skills test: 12%
Drug test: 12%
Presentation: 12%
IQ intelligence test: 6%
Phone interview: 6%
Personality test: 6%
One on one interview: 6%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at Gap (Dayton, OH)
Interview
it was mostly a group interview then sat down with one person who asked a few questions. We watched a video, and took a personality questionnaire. They had a few positions they were hiring for and they chose your job. I wanted logistics and they put me in customer service.
Group interview with Internal operations mgr: Overview of compan and position, personal introductions and ice breakers, introduction videos, opt. task including selecting an ensemble from the sales floor for a specified event, Q & A.
Interview questions [1]
Question 1
-What do u like about Gap Inc?
-What brought you to gap?
-History in retail
I applied online. The process took 1 week. I interviewed at Gap
Interview
Group interview with 3 other people. I felt they were definitely judging us on our style, so wear a nice "gap-style" outfit. Pretty casual interview but make sure if you have a group interview you speak up and get your voice heard.