I applied online. The process took 1 week. I interviewed at Gap (London, England) in Apr 2018
Interview
After online application, you are called for an interview. You arrive then get interviewed by the Store manager and a floor manager. Or two-floor managers.
How I got the Job.
Pre-interview: Research the role and company thoroughly because you are going to need it later then Load up interview questions and practice by yourself after you memorized key facts.
On the day: Arrive early (5 minutes at least), be extra presentable and smell good. SMILE and be friendly during the interaction, even joke with them!
If you do all of this then you have just increased your success rate by 90% my friend!
Interview questions [1]
Question 1
What previous customer service experience do you have?
Group interview with other candidates with the store manager. Arrive at the store and wait for other candidates. Then interview happens in break room and it lasted roughly about 30-60minutes
It was a group interview of about 10-12 people. If I remember correctly they take you to the back, the stock room, and ask almost everyone the same question. The interview lasted about 30 minutes.
It was very easy, one in person interview with the general manager and then I was accepted! Mainly personality and behavioral questions were asked, and I think enthusiasm on my end helped the most.
Gap interviews FAQs
Sales Associate applicants have rated the interview process at Gap with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 70.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 830 user submitted interviews for this role. To compare, the hiring process at Gap overall takes an average of 13 days.
Common stages of the interview process at Gap as a Sales Associate according to 830 Glassdoor interviews include:
One on one interview: 27%
Group panel interview: 19%
Background check: 16%
Skills test: 8%
Phone interview: 7%
Personality test: 7%
Drug test: 7%
Presentation: 5%
IQ intelligence test: 2%
Other: 1%
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