Sales Associate applicants have rated the interview process at Gap with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 70.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 830 user submitted interviews for this role. To compare, the hiring process at Gap overall takes an average of 13 days.
Common stages of the interview process at Gap as a Sales Associate according to 830 Glassdoor interviews include:
One on one interview: 27%
Group panel interview: 19%
Background check: 16%
Skills test: 8%
Phone interview: 7%
Personality test: 7%
Drug test: 7%
Presentation: 5%
IQ intelligence test: 2%
Other: 1%
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I applied online. The process took 2 weeks. I interviewed at Gap (Toronto, ON) in Mar 2014
Interview
I applied online then got an email asking to come in for a group interview. I arrived about 15 minutes early, told a sales associate i was here for a interview. They said the interviewer wasn't ready and said to wait. I browsed around the store and notice a couple people waiting so i assumed they were here for the group interview too.
10-15 after the time the interview should have started they asked us to go through a back door, it was basically their stock room. They had chairs for the seven of us to sit.
The interview was really nice, he introduced himself and told us how long hes been with the company and how he use to work for Gap in another continent before be promoted and moving here.
Interview question were:
Tell me about yourself/something unique about you?
What kind of style is Gap?
Who is Gap targeted towards/ who shops there?
What do you think customers look for when they come into the store?
Why do you want to work here?
I noticed the interview wast talking any notes but just listening and responding to our answers so i assumed he was already interested in hiring us.
At the end of the interview we were able to ask questions. The main question i think most of us wanted to know was how many people they were planning to hire. They want to hire about 50 people. I was shocked, considering the interviewer said they have 150+ employees.
I kind of became less interesting because i realized i wouldn't get many shifts.
He told us he would email all of us and let us know if they wanted to continue the hiring process or not.
A couple days later i got another email asking to come in for another group interview i agreed. When i got there it turned out it wasn't a group interview. It was a one on one with a store manager and we had to pick out an outfit and sell it to the manager in the middle of the busy store (it was a Friday Afternoon).
I was taken off guard and i didn't do so well on selling the outfit which is important in retail.
I was told i would get a call about the interview and whether i would be moving forward or not, but never did.
Overall it was a good experience and i will be more prepared.
Interview questions [1]
Question 1
Selling an outfit to the store manager in the store while there were customers shopping.
Group interview with other candidates with the store manager. Arrive at the store and wait for other candidates. Then interview happens in break room and it lasted roughly about 30-60minutes
It was a group interview of about 10-12 people. If I remember correctly they take you to the back, the stock room, and ask almost everyone the same question. The interview lasted about 30 minutes.
It was very easy, one in person interview with the general manager and then I was accepted! Mainly personality and behavioral questions were asked, and I think enthusiasm on my end helped the most.