The interview process at Genpact depends on the role (customer support, AI/data labeling, finance, IT, consulting, etc.), but for most entry-level and operations roles it typically looks like this: 1. Application Apply through the Genpact careers website or a recruiter. Upload your CV. If your profile matches, you'll be contacted by HR. 2. HR Screening (15–30 minutes) The recruiter usually asks: Tell me about yourself. Why do you want to work at Genpact? Tell me about your previous experience. What languages do you speak? Salary expectations. Availability to start. Work authorization (if applicable). 3. Language Assessment (if required) For multilingual positions, they may evaluate: English fluency. Other required languages (e.g., Turkish, German, French). Reading, speaking, and writing. You might be asked to: Introduce yourself. Describe your work experience. Explain how you handled a customer or work situation. 4. Technical or Process Interview This depends on the position. For AI/Data Annotation, Trust & Safety, Content Moderation, or Policy roles, expect questions like: How do you make decisions when policies are unclear? How do you ensure accuracy? What would you do if you were unsure about a task? How do you prioritize quality versus speed? Have you worked with guidelines or standard operating procedures? How do you handle repetitive work? Many interviewers use behavioral questions based on past experience. 5. Scenario-Based Questions Examples: A client asks you to break policy. What do you do? You find conflicting information in documentation. How would you proceed? You made a mistake. What did you learn? Tell me about a difficult customer or colleague. A good way to answer these is the STAR method: Situation Task Action Result 6. Assessment (for some roles) Some positions include: Logical reasoning. Excel or analytical tests. English grammar. Typing test. Policy interpretation exercises. Accuracy or attention-to-detail tests. 7. Final Interview Usually with the hiring manager or team lead. Topics often include: Teamwork. Communication. Motivation. Career goals. Questions about the specific project.