Genpact reviews

3.7

71% would recommend to a friend

(28,912 total reviews)
avatar

Balkrishan BK Kalra

78% approve of CEO

71% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
5.0
Jul 26, 2026
Recommend
CEO approval
Business Outlook

Pros

My journey at Genpact has been nothing short of transformative. I joined the company as a Senior Process Associate and, through a combination of hard work, continuous learning, and strong mentorship, progressed to a Vice President-level leadership role. That journey alone says a lot about the opportunities available here. One of Genpact’s greatest strengths is its willingness to invest in people. The leadership team doesn't just talk about talent development—they actively identify potential, take calculated bets on the right individuals, and create opportunities for them to grow. Throughout my career, I was consistently challenged, trusted with increasing responsibility, and supported in expanding my capabilities. I have also been fortunate to receive various awards and recognitions over the years, which reflects a culture that values contribution, innovation, and impact. Successes are celebrated, and people are encouraged to push boundaries and think differently. What excites me most today is where Genpact is heading. This is not a company that is simply adapting to the future—it is helping create it. By combining deep business process expertise with cutting-edge AI, automation, and advanced technologies, Genpact is redefining how work gets done and how value is created for clients. The organization has an entrepreneurial mindset, embraces innovation, and continuously looks for new ways to solve business problems at scale. The global exposure, diverse teams, learning culture, and focus on transformation make it an exciting place to build a long-term career. If you're ambitious, willing to learn, and ready to embrace change, there are very few places that offer the same growth opportunities.

Cons

As with any large global organization, the pace of change can be demanding at times. The company sets high expectations and ambitious goals, which can occasionally require navigating complexity and adapting quickly to evolving priorities. However, these challenges are often a byproduct of the opportunities available and the organization's commitment to continuous improvement and innovation.

5.0
Jul 25, 2026

Great work-life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent work-life balance and focused leadership.

Cons

Average pay scale in the market

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Glassdoor has 30,378 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.