Collections Specialist applicants have rated the interview process at Genpact with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 62% positive. This is according to Glassdoor user ratings.
Candidates applying for Collections Specialist roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Genpact overall takes an average of 18 days.
Common stages of the interview process at Genpact as a Collections Specialist according to 2 Glassdoor interviews include:
Drug test: 17%
IQ intelligence test: 17%
Background check: 17%
Skills test: 17%
Phone interview: 8%
Presentation: 8%
One on one interview: 8%
Personality test: 8%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Genpact (Alabang) in May 2024
Interview
I am to be interviewed later this day and I just wanted to see the reviews and testimonies from those who finished their application so that I can know more about the company personally. I am referred by an employee and looking forward to joining the company as it was said to have good compensation.
Interview questions [1]
Question 1
Tell me about yourself and what are your work experience
I applied online. The process took 1 day. I interviewed at Genpact (Wilkes-Barre, PA) in Jun 2020
Interview
was brief and easy. I had a phone interview due to co vid 19 and had to go into building for a brief short orientation. If you like what the recruiter has to say most likely you'll get offered the job
Interview questions [1]
Question 1
Asked if you had any customer service experience, how do you handle rude and angry customers? are you availabe full time or part time and are you comfortable working from home?