Test was a little much for an entry level call center employee, talked with recruiter then with hiring manager. The interviews were pretty straightforward - tell me about a time when, strengths/weaknesses, career goals.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with an unhappy customer over the phone?
Thank you for your feedback regarding the hiring process. While it doesn't sound like it was a match for the Customer Support opportunity, we hope you will consider future opportunities with Greenway Health. Good luck to you in your search.
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