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      Greenway Health

      Part of Vista Equity Partners

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      Related searches: Greenway Health reviews | Greenway Health jobs | Greenway Health salaries | Greenway Health benefits
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      Greenway Health interviews FAQs

      • Customer Care Specialist (Remote) applicants have rated the interview process at Greenway Health with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 53.6% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Greenway Health as a Customer Care Specialist (Remote) according to 1 Glassdoor interviews include:

        Drug test:  17%

        Personality test:  17%

        One on one interview:  17%

        Group panel interview:  17%

        Phone interview:  17%

        IQ intelligence test:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Claims Analyst(60) ;
        2. Software Engineer(47) ;
        3. Account Executive(20) ;
        4. Associate Software Engineer(20) ;
        5. Manager(16) ;
        6. Sales(16) ;
        7. Customer Support Technician(14) ;
        8. Senior Software Engineer(13) ;
        9. Software Development Engineer In Test (SDET)(13) ;
        10. Customer Care Specialist(11) ;
        11. Customer Support(10) ;
        12. Project Manager(10) ;
        13. Analyst(9) ;
        14. Senior Analyst(9) ;
        15. Software Developer(9) .


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      Customer Care Specialist (Remote) Interview

      Nov 2, 2020
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Greenway Health (New York, NY) in Oct 2020

      Interview

      I applied for this position on the Greenway Health website. Shortly after, I heard from the hiring manager about setting up a phone interview. The phone interview lasted about 30 minutes. During this interview, I was well informed about the position requirements and what the next steps would be. After being pushed through to the next phase, I had to take an assessment. Once my results were received, I was told that I needed to take the same assessment again through ProctorU. From there, the hiring manager set up a Zoom Interview with myself and who would be my direct managers. The Zoom interview lasted about 30-45 minutes and the managers were personable and easy to talk to. I felt very comfortable and welcomed. A little over a week later, I was contacted by the hiring manager and offered the position! The whole process took about three weeks. I felt this company did an excellent job in this hiring process. Being a remote position, I felt as though I was in the office with the employees during the interview. Although some say that the process is long, there definitely is a purpose behind it to not only make sure you are capable of doing the job, but that you will be a good fit for this company. I did not mind the process at all. I respected the idea of really digging deep into each candidate to make sure they are going to fit well with the company and enjoy the position being offered to them. Especially during Covid, it is great to know that companies are adapting to this "new" way of life and offering opportunities to people all over the country. I am so excited to begin my journey with Greenway!

      Interview questions [1]

      Question 1

      "Tell me about a time you overcame a setback at work" "Tell us a weakness you have"
      Answer question
      avatar
      Greenway Health response
      5y
      Thank you for your feedback on interviewing with Greenway Health. We do follow a thorough process to ensure the right fit. We’re glad to hear you found the interviews informative and that you felt comfortable and welcomed throughout. Welcome aboard!

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