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      Greenway Health

      Part of Vista Equity Partners

      Engaged Employer

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      Related searches: Greenway Health reviews | Greenway Health jobs | Greenway Health salaries | Greenway Health benefits
      Greenway Health interviewsGreenway Health Customer Service Representative interviewsGreenway Health interview
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      Customer Service Representative Interview

      Mar 13, 2015
      Anonymous Interview Candidate
      Tampa, FL
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Greenway Health (Tampa, FL) in Mar 2014

      Interview

      After taking the personality and IQ/aptitude tests online I had a phone interview with a recruiter a couple of days later. Passed that and went in for a 1:1 interview the next week. I knew I was in trouble from the get-go when the recruiter in the office at the time asked what position I was interviewing for-- (the one I spoke to on the phone was on vacation). He also made quite a rude remark about the recruiter I spoke to before--(again not a good sign). He took me to the Dept. Manager for the 1:1 interview. She seemed surprised I was even there and was thinking of interview questions on the spot. She told me I would be called back to speak to the Dept. VP. The call never came. Got my rejection email two weeks later. I feel I never had a chance because of their "disorganization."

      Interview questions [1]

      Question 1

      Name three words that describe you.....
      Answer question

      Other Customer Service Representative Interview Reviews for Greenway Health

      Account Manager Interview

      Feb 1, 2022
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Greenway Health

      Interview

      The first round is taking an altitude test and a personality test. You'd have to try to fail the personality one. It's something I question why anyone would buy or sell. The second round is with an HR person who went over the position with me and we discussed my qualifications. I passed that round and had to take the same aptitude test before I could go onto the final round. The final round was supposed to be with three supervisors, but only one came. That made me question how seriously they wanted me or if I was an obligatory one to meet an age bias component. The supervisor was amazing in terms of personality and interview quality. She asked me specific job related questions which I liked. It's better than tell me about a time when you didn't get along with a coworker or something generic. Our conversation wasn't rushed like being on a clock, but genuine. The biggest negative against me, I think, is that I hadn't worked with billers from another country, this one being India. Honestly, I thought that I'd get an offer and felt disappointed that I didn't. It seems like a great place to work.

      Interview questions [1]

      Question 1

      Tell me about a time when you failed at work and what did you do about it?
      Answer question

      Customer Service Representative Interview

      Aug 3, 2021
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Greenway Health

      Interview

      Good for the time of the day you need to have it. That is why you said it. Can I get you some chicken and cheese plates for dinner tonight and then go get some stuff from Walmart.

      Interview questions [1]

      Question 1

      Basically the hill has been waiting
      Answer question

      Customer Service Representative Interview

      Dec 10, 2018
      Anonymous employee
      Tampa, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through college or university. The process took 2 weeks. I interviewed at Greenway Health (Tampa, FL) in Oct 2018

      Interview

      Easy and very fluid. The interviewers made the process seamless and very relaxing. This type of environment led to a comfortable interview. If you are confident and know what you are talking about then you will not have any issues

      Interview questions [1]

      Question 1

      What would 3 different people say about me
      1 Answer
      avatar
      Greenway Health response
      7y
      We appreciate you taking the time to share your hiring experience. If you have friends that you feel would be a fit for Greenway, we'd be happy to assist them as well. Congratulations and welcome to the Greenway Health team! Thanks again!

      Greenway Health interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Greenway Health with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 53.6% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 22 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Greenway Health overall takes an average of 21 days.
      • Common stages of the interview process at Greenway Health as a Customer Service Representative according to 6 Glassdoor interviews include:

        Phone interview:  19%

        One on one interview:  15%

        IQ intelligence test:  15%

        Personality test:  12%

        Presentation:  12%

        Drug test:  8%

        Group panel interview:  8%

        Background check:  4%

        Skills test:  4%

        Other:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Claims Analyst(60) ;
        2. Software Engineer(47) ;
        3. Account Executive(20) ;
        4. Associate Software Engineer(20) ;
        5. Manager(16) ;
        6. Sales(16) ;
        7. Customer Support Technician(14) ;
        8. Senior Software Engineer(13) ;
        9. Software Development Engineer In Test (SDET)(13) ;
        10. Customer Care Specialist(11) ;
        11. Customer Support(10) ;
        12. Project Manager(10) ;
        13. Analyst(9) ;
        14. Senior Analyst(9) ;
        15. Software Developer(9) .


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      Jobs at Greenway Health

      10 jobs in United States
      Product Manager
      United States
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      AI Native Software Engineer
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      Director of AI Enablement
      United States
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      Senior Manager, Product Marketing
      United States
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      Field Sales Executive (Remote Opportunity)
      United States
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