I applied online. The process took 1+ week. I interviewed at Greenway Health (Carrollton, GA) in Apr 2015
Interview
I applied online. Within a matter of weeks, I was called to do a phone interview followed by an IQ test from home. Within another week I received an invitation to do an in-person interview and IQ test. I sat with two managers within the customer support department. They were very easy going and open about the position. They stressed that customer support could be difficult at times, and spoke freely about the department and duties.
You must complete a cognitive exam after initial application submission. If your test scores and application are good they will have a phone interview with you. Following the phone interview you have a face to face interview that is preceded with another similar cognitive exam at the office with someone from management in your department. If all goes well after the first face to fave interview you will have a final interview with the VP of your department which pretty much means you have the job they are just trying to get a personal feel for you.
Associate Customer Support Technician applicants have rated the interview process at Greenway Health with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 53.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Associate Customer Support Technician roles take an average of 10 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Greenway Health overall takes an average of 21 days.
Common stages of the interview process at Greenway Health as a Associate Customer Support Technician according to 2 Glassdoor interviews include:
Skills test: 17%
Phone interview: 17%
IQ intelligence test: 17%
Drug test: 17%
Background check: 17%
One on one interview: 17%
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