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      Group 1 Automotive

      Engaged Employer

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      Related searches: Group 1 Automotive reviews | Group 1 Automotive jobs | Group 1 Automotive salaries | Group 1 Automotive benefits
      Group 1 Automotive interviewsGroup 1 Automotive Customer Service Representative interviewsGroup 1 Automotive interview
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      Customer Service Representative Interview

      Oct 26, 2019
      Anonymous employee
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 2 days. I interviewed at Group 1 Automotive

      Interview

      it was easy and over the phone, and had to do some assesment test to do. then i had to take a hair analysis for drug screening which took hours. Then i started the following monday with no training.

      Interview questions [1]

      Question 1

      why you want to work
      Answer question

      Other Customer Service Representative Interview Reviews for Group 1 Automotive

      Customer Service Representative Interview

      May 8, 2023
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Group 1 Automotive (Houston, TX) in Apr 2023

      Interview

      About 40 min , just asking you about your job history, see if you can communicate effectively and quickly, my interview was virtually on Microsoft teams so I was able to interview from home , they ask you about your availability and let you know their schedule requirement which was either morning or afternoon depending on the availability they have open .

      Interview questions [1]

      Question 1

      Do I have call center experience.
      Answer question
      1

      Customer Service Representative Interview

      Mar 14, 2023
      Anonymous employee
      Chelmsford, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Group 1 Automotive (Chelmsford, England) in Oct 2022

      Interview

      Good interview, was interviewed by 2 people that were lovely and the process was quick and easy, contact was sent the next day and was trained well , good training process

      Interview questions [1]

      Question 1

      What i would bring to the company
      Answer question

      Group 1 Automotive interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Group 1 Automotive with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 58.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 3 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Group 1 Automotive overall takes an average of 12 days.
      • Common stages of the interview process at Group 1 Automotive as a Customer Service Representative according to 3 Glassdoor interviews include:

        Skills test:  17%

        Phone interview:  17%

        Personality test:  17%

        Drug test:  17%

        Background check:  17%

        One on one interview:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Executive(42) ;
        2. Sales Associate(41) ;
        3. Sales(31) ;
        4. Automotive Service Advisor(21) ;
        5. Sales Consultant(21) ;
        6. Technician(19) ;
        7. General Accountant(14) ;
        8. Customer Service Representative(13) ;
        9. Sales Manager(13) ;
        10. Finance Manager(12) ;
        11. Manager(12) ;
        12. Service Coordinator(12) ;
        13. Warranty Administrator(10) ;
        14. Sales Representative(9) ;
        15. Service Manager(8) .


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    • Jobs at Group 1 Automotive

      264 jobs in United States
      Remote Customer Experience Center Specialist
      Houston, TX
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
      Accounting Call Center Specialist
      Houston, TX
      ·
      $41K - $57K /yr
      (Glassdoor est.)
      View job
      Service BDC Representative - Group 1 Toyota Rivertown
      Columbus, GA
      View job
      Customer Service Representative
      Albuquerque, NM
      ·
      $35K - $47K /yr
      (Glassdoor est.)
      View job
      Automotive Service Advisor - World Toyota
      Atlanta, GA
      View job
      View all Customer Service Representative Jobs