I applied through other source. The process took 2 days. I interviewed at Groupon (Chennai) in Oct 2016
Interview
The interview happened for two days and there were 5 rounds> first was GD the next three were Hr and Manager rounds.The final round was versant test in which the candidate must score 60 out of 80 to get to clear the interview.
I applied online. The process took 1 day. I interviewed at Groupon (Bengaluru) in Mar 2022
Interview
4 rounds of interview, 1. Group discussion
2. Technical test - typing test
3 manager round
4. HR round
Manager round is where you will get selected for the job, HR round is just a formality about salary discussion and document submission and benefits offered by the company.
Interview questions [1]
Question 1
What if a customer ordered a product and he didnt recieve the product yet , but he needs it urgently due to some emergency
I applied online. I interviewed at Groupon (Chennai) in Aug 2019
Interview
First round was Gd ,then the Voice and accent round and finaaly the area manager round and then the HR round so The process seems to be pretty easy and it tooks a 2 day process
Interview questions [1]
Question 1
just tell about yourself and what is groupon does in this role
I applied through other source. The process took 1 day. I interviewed at Groupon in Oct 2017
Interview
3 round of interview group discussion online test and the ops round of you clear the first round then it's easy but they take more time to conduct this, the online test was a bit tricky
Customer Support Representative applicants have rated the interview process at Groupon with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 86% positive. To compare, the company-average is 52.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Representative roles take an average of 19 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Groupon overall takes an average of 18 days.
Common stages of the interview process at Groupon as a Customer Support Representative according to 8 Glassdoor interviews include:
Phone interview: 30%
One on one interview: 25%
Group panel interview: 15%
Skills test: 15%
Presentation: 5%
IQ intelligence test: 5%
Other: 5%
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