Account Manager applicants have rated the interview process at Groupon with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 66% positive. To compare, the company-average is 52.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Manager roles take an average of 12 days to get hired, when considering 45 user submitted interviews for this role. To compare, the hiring process at Groupon overall takes an average of 18 days.
Common stages of the interview process at Groupon as a Account Manager according to 45 Glassdoor interviews include:
Phone interview: 40%
One on one interview: 31%
Skills test: 8%
Background check: 6%
Group panel interview: 5%
Drug test: 2%
Personality test: 2%
Presentation: 2%
IQ intelligence test: 1%
Other: 1%
Here are the most commonly searched roles for interview reports -
The process took 2 weeks. I interviewed at Groupon (Chicago, IL) in Jan 2012
Interview
I applied online for the Account Manager position, a few days later received an email from one recruiter to schedule a phone interview with a different recruiter, about a week later. The phone interview was pretty standard, lasted about a half hour and consisted of the usual questions (familiarity with the company, background, skills, etc). I was invited for an in-person interview a week or so afterwards, and met with two account manager supervisors for about a half hour each. Once again we covered my background and what I could bring to the company, both seemed very interested and engaging. Since then, I've reached out to the original recruiters and aside from one email stating they would "have more information for me soon" I've had no contact. While I felt I'm qualified for the position, at age 30 with 8+ years work experience I get the feeling the company only hires fresh-out-of-college kids for as little pay as possible.
Interview questions [1]
Question 1
Why should merchants listen to you regarding their business needs?
The interview process is simple and they're 4 rounds as listed below;
1. GD
2. Versant test
3. Manager round (Email writing)
4. HR round (Salary discussion)
Once selected, you'll be given the offer letter and you can join.
Interview questions [1]
Question 1
They'll ask you write an email based on a customer's issue.
The process was great and expectations were clearly communicated. The person that interviewed me was very energetic. They spoke to me about the history of the role and what they needed within the position.
Interview questions [1]
Question 1
Tell me about a time when you had a difficult situation. How did you handle it?
I applied online. I interviewed at Groupon (Bengaluru)
Interview
It was easy and was able to crack it. Basic interview rounds and good company to work with. You can go for it if you are interested to work in customer service and okey with night shifts.
Interview questions [1]
Question 1
Previous experience and customer experience related questions