I applied through an employee referral. The process took 1 week. I interviewed at Gusto (Denver, CO) in Aug 2019
Interview
Interviewed over the phone and then did an online assessment. They didn’t want me back after the assessment. I don’t think they should base someone off of that before even meeting them. The phone interview went well and the guy was personable.
I applied online. I interviewed at Gusto (Denver, CO)
Interview
It started with a phone interview, and not too long after I was sent a take home assignment. After hearing that I had been moved on to the next round, I came into the office for a site tour and 4 individual 30-minute interviews. I got a call back a few days later saying I had got the job.
Interview questions [1]
Question 1
Describe an example of exemplary customer service that you have received.
Customer Engagement Representative applicants have rated the interview process at Gusto with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 50.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Engagement Representative roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Gusto overall takes an average of 24 days.
Common stages of the interview process at Gusto as a Customer Engagement Representative according to 2 Glassdoor interviews include:
Phone interview: 33%
Group panel interview: 17%
Drug test: 17%
Presentation: 17%
One on one interview: 17%
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