The interview process was quite laid back, especially as the staff (interviewers) were kind and welcoming. It was a group interview where we had group tasks where we had to collectively come up with answers to the interviewers questions. We than had to individually come up with and share our answers to "H&M store scenarios". Although I did not get an offer, it was a positive experience for me.
Interview questions [1]
Question 1
- describing your personality
- what you know about the company
- what traits should a customer assistant have
- stating the positives and areas for improvement for the company.
Group interview, was really engaging, listened to a presentation. Also did activities where we were being assessed was a very different way of being interviewed and was enjoyable and engaging.
It wasn't really an interview as it was an open walk in interview and it was with a group of other people. They gave us a paper with some questions and personal information to fill in.
Interview involved asking simple questions on past retail experiences, what i did on the job, strengths and weaknesses. Interviewer was casual and friendly, nothing too serious. Overall more like a casual conversation than serious interview.
Interview questions [1]
Question 1
How did you handle difficult customers in the previous job
Retail Assistant applicants have rated the interview process at H&M with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at H&M as a Retail Assistant according to 4 Glassdoor interviews include:
Background check: 20%
Group panel interview: 20%
IQ intelligence test: 20%
Presentation: 20%
One on one interview: 20%
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