I applied online. The process took 2 weeks. I interviewed at Happen Bank
Interview
I was contacted the day after I submitted my application by one of their recruiters who wanted to set up an initial phone screening. The phone screen was easy enough; I got along well with the recruiter, and we scheduled an in-person interview. On the day of my in-person interview, I met with an HR rep who gave me a tour of the building and he pointed out all of the perks of working at LendingClub. After the tour, he and I had a small [informal] interview while we waited for my first interviewer. I met with three supervisors that day, separately. I heard back from the recruiter the following day; she told me that I impressed all of the interviewers, and they would like to offer me a contingent job offer pending the results of a credit check and background check. Mind you, in all of my interviews (as well as the phone screen), I mentioned that about 4 years ago I filed for bankruptcy. This wasn't an issue during any of the interviews or phone screen. Yesterday, I received a voicemail from the recruiter, after about 2 weeks of waiting, letting me know that I am no longer being considered for the position because of my bankruptcy. I am just baffled as to why they would move forward so long with an applicant (knowing that the applicant had a bankruptcy) if a bankruptcy would result in the contingent job offer being revoked.
Interview questions [1]
Question 1
Is there anything on your credit or background check that would raise any red flags?
it was actually a pretty fast process. the interview process started off with a first round of interview which was over the phone and there was a second round in person.
I applied through a recruiter. The process took 3 days. I interviewed at Happen Bank in Aug 2016
Interview
I was contacted by a representative asking if I was interested in a position and then sent an online assesmant to see if I would be a good fit. The next day I was emailed to set up a phone interview which I had later that day, we then set up a face to face interview. The interview was initially supposed to be 30-40 minutes with the sr recruiter and 2 supervisors but the recruiter had commuter issuses so I never met her. Both supervisors were super nice and laid back. After I left I was given a contingent offer pending a background/credit/refrence check. My face to face interview was on a Monday, background check cleared Tuesday and I signed my offer letter Wednesday
Interview questions [1]
Question 1
think of a time you were in a difficult situation, what happened and how would you handle it if you could go back? describe a time where you lost patience with a co worker or customer, how did you deal with it
Member Service Representative applicants have rated the interview process at Happen Bank with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 48% positive. This is according to Glassdoor user ratings.
Candidates applying for Member Service Representative roles take an average of 9 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Happen Bank overall takes an average of 17 days.
Common stages of the interview process at Happen Bank as a Member Service Representative according to 3 Glassdoor interviews include:
Phone interview: 22%
One on one interview: 22%
Background check: 11%
Other: 11%
Drug test: 11%
Personality test: 11%
Skills test: 11%
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