Hawaiian Airlines' interview process was not one I had ever had before. As such, preparing for each of the four interviews was daunting at first, but with each advancement, it became clear as to what they were looking for in each of their candidates despite the diversity of the 2000+ applicants in my round.
The first and second interview process is grouped together and consist of a reach test and a small group panel. You must reach at-least 82" without your shoes on and have no visible tattoos or else you will automatically be cut. If you pass the reach test, you are then sectioned off into different groups according to the group number or letter that is on your name-tag. You will be sitting with about eleven or twelve of your peers for about 30-45 minutes, in which, while it may not seem that way, you are already being observed. Make sure that you are always friendly and interacting with those around you since as a flight attendant, you are always the first and last face passengers will see as they travel with the company. After small talk with your peers, the groups are then taken to different group panels which consist of different employees. For my group, we had an in-flight manager, an HR manager, and a flight attendant. They will first ask you a question on how you have exemplified one of the company's key values: 1) Ho'okipa, 2) Malama, 3) Lokahi, and 4) Aloha. Secondly, they will ask you a question in regards to problem solving on an in-flight situation. You will not only have a minute to answer, but you need to be able to fully flesh out your answer and pay attention to what is being asked of you. I had a fellow peer stumble over her answer because she had misread the question and she had noted that the flight attendant had automatically crossed her name off of his roster. Your final interview question or prompt for the second interview will then be an in-flight announcement. Make sure you make eye contact while reading off of the cue card and be friendly.
The third interview is quite similar to the second interview in that it is a group panel interview. However, your group and panel of interviewers increase in size. My group had about twenty candidates and eight interviews all in the roles of flight attendant, in-flight manager, instructor, HR employees, etc. You will again be asked on Hawaiian's values through various questions, asked to problem solve for an in-flight situation, and then will be sectioned off into smaller groups to work as a team and categorize the severity of situations and which needs immediate attention.
The fourth and final interview is your one-on-one interview which will make you severely miss being in groups because you don't have anyone to converse with. In any case, for your one-on-one interview, you will be interviewed solo by current Hawaiian Airlines employees. I am not sure if the number of interviewers vary, but for my interview I had two employees. They had asked me to go through my resume and walk them through what jobs I had had or currently have that qualify me to be a flight attendant. After that, they ask more personal questions that help them get to know you as an individual and as a possible future employee, which definitely sets this interview apart from the first three as this is your last shot to prove to them you are what they are looking for. I was fortunate to have two local employees who were not only hilariously genuine and humble, but helped to make my interview seem more like a Sunday brunch with an aunt and uncle.
Overall, the interview process was gruelling. Mainly, because it was a constant waiting game in-between interviews. However, what I will say is that this is the most friendly interview process I have ever been a part of despite the intensity and size of it all. Just make sure that throughout the entire process you are on time, you are dressed in business attire, your hair is up (if you have long hair), and you have a flower in your ear (more for female candidates, but sure, why not for males as well). More than anything, you need to make sure you are dressed for the part but also remember that there is no one else like you, which you can use to your advantage in standing out from amongst your peers. And always ask questions! Questions if anything will help you make that last impression on your interviewers. Just make sure you are not asking questions solely that benefit you and are more about your interviewers and the company (i.e. I had a fellow peer in my third interview who just kept hounding our main interviewer for how many positions they were hiring for which made everyone cringe).