HoYoverse Customer Support (remote Global) interview questions

You first of all send in your CV, if they like it, you will receive an assessment test (It tests your knowledge in customer focused scenarios, your English level, and also wether you like games and anime culture) The Interview is a 30-minute voice call with 2 employees from Shanghai's main office. One spoke English with me, while the other spoke in my other native language (I was applying for a CS position with a focus on another language). Very clearly outlined the working conditions and salary system to me. I got the role and there were no negative surprises in hindsight.