There was an assessment that guess at customer management style and then an behavioral interview. The assessment asked questions about different customer scenarios. The interview asked other behavior question but was not only customer focused.
Interview questions [1]
Question 1
How would you manage a situation with a customer that was not happy with the deliverable?
Principal Account Manager applicants have rated the interview process at Honeywell Technologies with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.9% positive. This is according to Glassdoor user ratings.
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