Customer Service Representative applicants have rated the interview process at Huntswood with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Huntswood overall takes an average of 8 days.
Common stages of the interview process at Huntswood as a Customer Service Representative according to 1 Glassdoor interviews include:
Background check: 25%
Personality test: 25%
One on one interview: 25%
Skills test: 25%
Here are the most commonly searched roles for interview reports -
Very easy, you just have to be calm and confident and believe in the things you are saying. Your tone has to be clear and outstanding and make sure you do some research before hand so that you can easily understand a few things about the company Overall experience was great, learnt a lot.
It was simply straight forward, it was over the phone. Tell me about your experience, this is where you give a brief overview of your CV and that was followed by a competency based question which was “tell me about a time you delivered outstanding customer service experience”
Interview questions [1]
Question 1
tell me about a time you delivered outstanding customer service experience”
I applied online. The process took 2 days. I interviewed at Huntswood (Umhlanga) in Jan 2023
Interview
Very professional I was asked general questions like how do I handle conflict at work, myself etc and the interviewer was friendly, I applied online they called me in for an interview the following day .did finger prints right after the internet
Interview questions [1]
Question 1
Tell us more about yourself
Why do you think you are best suited for this job
Your strengths
Your weaknesses
How do you handle conflict at work
What is customer service