Does Huntswood pay their employees well?

According to anonymously submitted Glassdoor reviews, Huntswood employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Huntswood. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Huntswood?

39% of Huntswood employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Huntswood 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Huntswood?

Complaints Handler (41) , PPI Case Handler (40) , Case Handler (35) , Customer Service Representative (16) , Contractor (11) , Team Leader (11) , Complaint Handler (9) , Customer Service Advisor (8) , PPI Complaint Handler (8) , Quality Assurance (8) , Data Gatherer (6) , PPI Complaints Handler (6) , Team Manager (6) , Customer Service (5) , Sales (5)

What are the pros of working at Huntswood according to real employee reviews?

"Good pay and can be flexible" ((in 40 reviews)); "Money is good in the Job" ((in 17 reviews)); "Great people all the way to OP's & MD's" ((in 16 reviews)); "Good salary and overtime available" ((in 15 reviews)); "Some extremely helpful, knowledgeable and friendly colleagues" ((in 15 reviews))

What are the cons of working at Huntswood according to real employee reviews?

"Poor management with little experience and knowledge of the job." ((in 25 reviews)); "Promotion is on the basis of who likes you and operational managers are unprofessional." ((in 17 reviews)); "no holiday or sick pay" ((in 10 reviews)); "Very unprofessional staff and awful training" ((in 9 reviews)); "Long hours but that is what it takes if you want to become successful" ((in 6 reviews))

Skip to content Skip to footer

Notifications

Huntswood

Part of ResultsCX

Huntswood reviews

3.0

39% would recommend to a friend

(219 total reviews)

Martin Dodd

49% approve of CEO

39% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.8

Compensation and benefits

2.7

Senior management

Huntswood has an employee rating of 3.0 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Huntswood employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

219 reviews

2.0

Jul 20, 2026

Good pay and talent, but poor training support

Caseworker

Recommend

CEO approval

Business Outlook

Pros

Pay is good, some talented people there. IT is good as well.

Cons

Probably one of the more unsympathetic/ heartless companies I've worked for when it came to training. There's was little to none and I was expecting to know everything and it was my problem if I did not, like I was expected to fall. This, despite the fact that I was not given the right resources from the clients to do the work in the first place. This was such a regular occurrence with the clients that you expect it after the third time of it happening so have to inform people I CAN'T DO THE WORK YET!

4.0

Jul 10, 2026

Great team environment

Telesales agent

Recommend

CEO approval

Business Outlook

Pros

Good team to work with

Cons

Nothing I can think of

2.0

Jul 6, 2026

Great people and progression, but poor communication issues

Team manager

Recommend

CEO approval

Business Outlook

Pros

Good people around you, lots of engagement activities. Good progression opportunities, majority of management came from within at agent level

Cons

Poor communication from senior leadership down. Lots of business changes and cuts going on in background with no context provided. Yearly salary review is always delayed and late, often with disappointing outcome. Managers pay gap between them and agents gets smaller and smaller.

Viewing 1 - 3 of 219 Reviews

Top companies for "Compensation and Benefits" near you

Deloitte

3.5★Compensation & Benefits

KPMG

3.6★Compensation & Benefits

SelfEmployed.com

3.9★Compensation & Benefits

McKinsey & Company

4.3★Compensation & Benefits

Jobs at Huntswood

Customer Service Advisor