Does Huntswood pay their employees well?

According to anonymously submitted Glassdoor reviews, Huntswood employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Huntswood. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Huntswood?

39% of Huntswood employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Huntswood 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Huntswood?

Complaints Handler (41) , PPI Case Handler (40) , Case Handler (35) , Customer Service Representative (16) , Contractor (11) , Team Leader (11) , Complaint Handler (9) , Customer Service Advisor (8) , PPI Complaint Handler (8) , Quality Assurance (8) , Data Gatherer (6) , PPI Complaints Handler (6) , Team Manager (6) , Customer Service (5) , Sales (5)

What are the pros of working at Huntswood according to real employee reviews?

"Good pay and can be flexible" ((in 44 reviews)); "Good salary and overtime available" ((in 16 reviews)); "The money was good at the time" ((in 16 reviews)); "Wage was excellent and good colleagues" ((in 15 reviews)); "Great people all the way to OP's & MD's" ((in 13 reviews))

What are the cons of working at Huntswood according to real employee reviews?

"Poor management with little experience and knowledge of the job." ((in 26 reviews)); "Promotion is on the basis of who likes you and operational managers are unprofessional." ((in 15 reviews)); "Very unprofessional staff and awful training" ((in 9 reviews)); "no holiday or sick pay" ((in 9 reviews)); "Long hours but that is what it takes if you want to become successful" ((in 8 reviews))

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Huntswood

Part of ResultsCX

Huntswood reviews

3.0

39% would recommend to a friend

(219 total reviews)

Martin Dodd

49% approve of CEO

39% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.8

Compensation and benefits

2.7

Senior management

Huntswood has an employee rating of 3.0 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Huntswood employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

219 reviews

3.0

Jan 6, 2026

Huntswood complaints handler

Complaints handler

Recommend

CEO approval

Business Outlook

Pros

- Friendly team - Sometimes flexi is available - Good variety of work due to changing campaigns which can help build skills and CV - Supportive of personal life

Cons

- Upper management not as good as immediate management - can sometimes feel like you are chasing your tail for assistance - Sometimes the support can falter when it comes to the professional side if you are struggling

2.0

Dec 23, 2025

Bad management

Fraud specialist

Recommend

CEO approval

Business Outlook

Pros

Friendly employees that are very helpful in settling in.

Cons

Management is extremely slow and sometimes unresponsive. Management seems to care more about adherance and job regulations than the employees that work for them

1.0

Nov 11, 2025

Appalling, toxic workplace

Sales representative

Recommend

CEO approval

Business Outlook

Pros

3pm Friday finishes. Attendance bonus.

Cons

Incompetent, elusive managers. Lack of support from anyone. Unbelievable workload. Constantly denied holidays. Phenomenal staff turnover. Constant loss of contracts.

Viewing 7 - 9 of 219 Reviews

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Jobs at Huntswood

Customer Service Advisor