Human Resources, Rooms Director, Front Office Managers and General Manager may all participate in the hiring process. Average process with speedy response for entry level positions. You must apply online
Interview questions [1]
Question 1
Previous work experience in the hospitality industry and any experience with Reserve and/ Opera reservations systems. Customer service encounters that stand out and how they were handled. Of course why Hyatt and how did you hear about the job
It was very smooth and i felt comfortable talking with the managers about my career and their journey to be part of Hyatt. They were really nice and welcoming during the interview process.
I applied online. The process took 1 week. I interviewed at Hyatt
Interview
It seemed informal, due to the fact we sat in the lobby to do the interview. My interviewer was late, but was very polite in the questions she asked. Was asked about difficulties I faced and how I handled them, which I believe was what decided my fate for the job.
Interview questions [1]
Question 1
Difficulties I faced in previous work environments?
It was a good interview. The people were on time and professional. I am very excited to join the team. Is this 30 words yet? I hope so. I can't believe I have to write a review to use this website.
Front Desk applicants have rated the interview process at Hyatt with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 70.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk roles take an average of 4 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Hyatt overall takes an average of 15 days.
Common stages of the interview process at Hyatt as a Front Desk according to 8 Glassdoor interviews include:
One on one interview: 33%
Drug test: 25%
Personality test: 17%
Background check: 8%
IQ intelligence test: 8%
Presentation: 8%
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