I applied online. I interviewed at Hyatt in Jan 2022
Interview
The interview process was fairly easy and quick. Two interviews were conducted within the process before an offer was made. The questions were average and expected, nothing out the ordinary or unexpected.
Interview questions [1]
Question 1
How do you handle fast paced environments and stress
Fairly easy, it was only one interview and several questions asked about availability and experience. It was about 30 minutes. I was hired on the spot and then started working instantly.
Interview questions [1]
Question 1
Describe a time you helped a customer and how did they react.
Pretty cold, but fair. I didn't end up getting the job but it was a standard interview process, I do think the could be a bit more warm in their attitude, as people are understandably nervous during interviews. I guess that is just pretty standard.
Interview questions [1]
Question 1
Tell us about a time you had to deal with a difficult situation
I applied online. The process took 4 weeks. I interviewed at Hyatt (Chicago, IL)
Interview
Standard in person in person interview, asking how to deal with customers, situations, etc.
Gave a few situations and asked how would I respond in that situation.
How would you respond if they had status
Interview questions [1]
Question 1
Guest not happy with room, wants upgrade but non available. How do you respond.
Front Desk Receptionist applicants have rated the interview process at Hyatt with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 56% positive. To compare, the company-average is 70.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk Receptionist roles take an average of 11 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at Hyatt overall takes an average of 15 days.
Common stages of the interview process at Hyatt as a Front Desk Receptionist according to 16 Glassdoor interviews include:
One on one interview: 25%
Phone interview: 21%
Drug test: 21%
Skills test: 8%
Background check: 8%
Presentation: 8%
IQ intelligence test: 4%
Personality test: 4%
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