Desktop Support Technician applicants have rated the interview process at Insight Global with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 54.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Desktop Support Technician roles take an average of 9 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Insight Global overall takes an average of 14 days.
Common stages of the interview process at Insight Global as a Desktop Support Technician according to 9 Glassdoor interviews include:
Phone interview: 27%
Drug test: 18%
One on one interview: 14%
Background check: 14%
Skills test: 9%
Group panel interview: 5%
IQ intelligence test: 5%
Presentation: 5%
Personality test: 5%
Here are the most commonly searched roles for interview reports -
Phone and in person. The phone had some technical questions but in person was basically nothing to be worried about. I would suggest reading on google.
Effectively articulates the
relationship between the
IT infrastructure and
organizational goals; Has
experience in strategic
planning to set vision,
goals, and objectives for a
complex system;
Demonstrates an
understanding of the
management practices
needed to guide staff,
partners, and
stakeholders through
implementation of a
strategic IT plan
I applied online. The process took 2 weeks. I interviewed at Insight Global (New York, NY) in Nov 2025
Interview
I was able to pick up a position for desktop support tech in a school. The interview process was first a recruiter reached out to me and will give me the standard question of my background and why I am looking for the position. It wasn't necessary technical then following up the next interview was with the company I was going to work for and that was a background and went into the technical questions. It wasn't too difficult, just the basic questions of networking and troubleshooting. After that it was just a decision of the company which moved pretty fast and found out by the end of the week.
Interview questions [1]
Question 1
The recruiter was just asking for my tech background, if I hit the list of things that the company is looking for so pretty much the stuff on the description.
I applied online. The process took 3 weeks. I interviewed at Insight Global (Olathe, KS) in Oct 2024
Interview
The workers at Insight Global made it easy to secure my next opportunity. They, throughout the process, worked with me to get me the best opportunity. From the beginning, the communication was great, and they continue to send little reminders to set myself up for greatness.
Interview questions [1]
Question 1
Choose 3 things from your resume that you are most proud of
On-site Interviews (if applicable): For more senior roles or when feasible, companies may invite you for in-person interviews at their office. This often involves meeting with multiple team members, potential colleagues, and sometimes senior management. You may also tour the office and get a feel for the work environment.
Interview questions [1]
Question 1
What is the difference between office 365 and traditional office