I applied through a recruiter. The process took 1 day. I interviewed at Insight Global (Newtown, CT) in Jun 2015
Interview
Very laid back and easy going. Did not feel pressure or tension on the interview. Both gentlemen were very personable and easy to get along with. I felt immediately at ease when walking in to the room.
Interview questions [1]
Question 1
Tell me about yourself and do you have any questions for us
I applied online. I interviewed at Insight Global (Grand Rapids, MI) in Jun 2026
Interview
Smooth phone screening process. I felt like my answers were adequately answered and I am interested to learn more. I am hesitant as the position does seem like it may be too good to be true.
Small talk is the most importantly part of the interview process. They hire soley for personality and drive so if you show you can be natural with conversation that sets you apart.
easy just have to know how to small talk. they look for depth in your answers and how you can push yourself to be better. they just want to see that you can drive the conversation and be curious about the positon. no experience necesarry.. easy but tbh toxic work env iroment
1
Insight Global interviews FAQs
Customer Service Representative applicants have rated the interview process at Insight Global with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 48% positive. To compare, the company-average is 54.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 13 days to get hired, when considering 438 user submitted interviews for this role. To compare, the hiring process at Insight Global overall takes an average of 14 days.
Common stages of the interview process at Insight Global as a Customer Service Representative according to 438 Glassdoor interviews include:
Phone interview: 31%
One on one interview: 31%
Group panel interview: 11%
IQ intelligence test: 5%
Background check: 5%
Presentation: 5%
Drug test: 4%
Skills test: 4%
Personality test: 2%
Other: 1%
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