Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Invitation Homes

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Invitation Homes reviews | Invitation Homes jobs | Invitation Homes salaries | Invitation Homes benefits
      Invitation Homes interviewsInvitation Homes Customer Service Representative-PM interviewsInvitation Homes interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Representative-PM Interview

      Aug 15, 2019
      Anonymous Interview Candidate
      Alpharetta, GA
      No offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at Invitation Homes (Alpharetta, GA) in Aug 2019

      Interview

      1. Applied and received a text from recruiter to schedule screen. 2. Phone screen lasted less than 20 minutes. I was told info will be pass on and I’ll hear back if manager is interested. 3. Few days later received another text to schedule in person interview. 4. Interview lasted maybe 30-40 minutes with a panel of 4. One person asked questions about how I would handle this or that call as if I knew their rules and guidelines. While another decided to through in “trick” (his words not mine) questions. “To see how I would respond.” He seems to discourage me from the position. Increasing the number of phone calls on a daily basis. Nobody takes 500 calls a day. 5. They brought in the operations manager to go over benefits blah blah blah. They said I would hear back and I haven’t as of yet. The lady that was texting me suddenly can’t respond. I see they reposted the position which is just fine by me. My resume clearly stating that I am a realtor that works for a new construction builder. So I’m not sure why they insisted on asking me questions about leasing homes. My clients buy homes not rent them. I mean, I can’t imagine it being a difficult thing to learn but I was offered another job with a better company. Their loss not mine.

      Interview questions [1]

      Question 1

      Tell me what you know about the company? Why this company? In your own words tell me what each of our values mean to you? The values are on the wall in the interview room. How would you handle telling a renter that are being charged a fee for not being home to let maintenance in? What about charging them a fee for violating HOA? Are you okay with making collection calls to renters that haven’t paid rent? Do you use Yardi?
      Answer question
      4