We’re sorry to hear that you decided not to interview with us. We are proud of the work we do to help individuals and families live in high-quality houses in great neighborhoods. Our residents are our top priority – everything we do goes toward ensuring they and their loved ones can enjoy a safe and comfortable home. While you may hear stories about bad experiences, the fact is that the vast majority of our residents have a good experience with us. Yes, we do mess up from time to time, and when we do, we own up to it and make it right. The real truth about our residents’ experiences with us can be seen in their words and actions, including our 98% occupancy rate, 79% renewal rate, sustained A+ BBB rating, combined Google and Yelp rating above 4.0, and resident stay of around three years. These outcomes matter, and we will keep our heads held high and continue to focus on delivering a best-in-class experience to our residents. We invite you to reconsider your decision and would welcome a conversation with you.