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      JetBlue

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      Related searches: JetBlue reviews | JetBlue jobs | JetBlue salaries | JetBlue benefits | JetBlue conversations
      JetBlue interviewsJetBlue Customer Service interviewsJetBlue interview
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      Customer Service Interview

      Jul 18, 2016
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 5 weeks. I interviewed at JetBlue in Jun 2016

      Interview

      Applied online. Few weeks latter received to do the online virtual interview. Afterwards I was schedule with F2F interview. The whole process was easy compare to all this airlines they think it's a life time and wonderful job in the world. If you are a customer service you only make $12 hr but they made it seem like you make a lot.

      Interview questions [1]

      Question 1

      why JetBlue? Tell us the time......
      1 Answer

      Other Customer Service Interview Reviews for JetBlue

      Customer Service Interview

      Oct 6, 2022
      Anonymous Interview Candidate
      New York, NY
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at JetBlue (New York, NY)

      Interview

      Interview process way to long. Not sure if it is standard or if they were not sue of me because I interview with 4 different ppl on four different days.

      Interview questions [1]

      Question 1

      Basic Behavior Questions… Tell me about a time.. (what happened… outcome..etc)
      Answer question

      Customer Service Interview

      Sep 13, 2018
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at JetBlue in Feb 2018

      Interview

      Behavioral based interview I interviewed in NY the people were polite and I met with 3 Individuals in the room at once. It was weird that I didn't get the job but I think they felt like I was over qualified and would leave as soon as something else came my way. So wrong but its just how people judge you.

      Interview questions [1]

      Question 1

      Tell me about a time when you had to deal with a difficult person, how did you handle it.
      1 Answer

      Customer Service Interview

      Aug 2, 2017
      Anonymous Interview Candidate
      Phila, PA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at JetBlue (Phila, PA) in Jun 2017

      Interview

      The process was not bad at all and the HR over the phone are very helpful and friendly. I was dying to join JetBlue team until I notice one of the Supervisor in PHL airport only hire females for whatever reason. She made it obvious that she only spend more time with them and hire them without any question.

      Interview questions [1]

      Question 1

      Basic
      1 Answer
      1

      JetBlue interviews FAQs

      • Customer Service applicants have rated the interview process at JetBlue with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 74.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service roles take an average of 22 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at JetBlue overall takes an average of 45 days.
      • Common stages of the interview process at JetBlue as a Customer Service according to 8 Glassdoor interviews include:

        Phone interview:  39%

        One on one interview:  22%

        Drug test:  17%

        Skills test:  17%

        Background check:  6%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(365) ;
        2. Airport Operations Crew Member(217) ;
        3. Ground Operations(121) ;
        4. Reservations Agent(106) ;
        5. In Flight Crew Member(98) ;
        6. Customer Service Representative(90) ;
        7. Analyst(74) ;
        8. Airport Operations(67) ;
        9. Inflight Crewmember(48) ;
        10. Inflight Crew member (43) ;
        11. Manager(43) ;
        12. Ramp Agent(32) ;
        13. Senior Analyst(30) ;
        14. Customer Service(28) ;
        15. Customer Support(28) .


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      Jobs at JetBlue

      28 jobs in United States
      Manager Duty Customer Experience
      Long Island City, NY
      ·
      $83K - $125K /yr
      (Employer provided)
      View job
      Inflight Crew Trainee
      Orlando, FL
      ·
      $26 - $70 /hr
      (Employer provided)
      View job
      Associate Analyst Revenue Management
      Long Island City, NY
      ·
      $58K - $86K /yr
      (Employer provided)
      View job
      Analyst Financial Planning and Analysis
      Long Island City, NY
      ·
      $62K - $101K /yr
      (Employer provided)
      View job
      Senior Analyst FP&A
      Long Island City, NY
      ·
      $80K - $132K /yr
      (Employer provided)
      View job
      View all Customer Service Jobs