Nice but a few steps to go through. Easy to get in contact with and respond fast. Phone interview and then an onsite interview more in depth, and then should get back to you within 1-2 days.
I applied through a staffing agency. I interviewed at Kimberly-Clark (Zaventem) in Dec 2017
Interview
One interview at the customer with Team leader, Customer Service Manager, and a separate one with the Sales manager. Also an assignment has to be prepared on the spot on how you work.
Interview questions [1]
Question 1
What would you do if you have an emergency on a Friday and you go on a holiday. You can't call your colleague who will be your backup as she is currently on a holiday. How will you make sure she is aware from the moment she gets in and knows what to do. This was an assignment (had to sit separate to prepare)
The interview process had three stages with different people from the company including the HR department and line manager; it was a very professional and fast process, with detailed feedback after every interview step.
Customer Service Representative applicants have rated the interview process at Kimberly-Clark with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 68.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 35 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Kimberly-Clark overall takes an average of 25 days.
Common stages of the interview process at Kimberly-Clark as a Customer Service Representative according to 4 Glassdoor interviews include:
Phone interview: 33%
Group panel interview: 33%
One on one interview: 33%
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